Privacy policy
=====================================================================
PRIVACY POLICY
=====================================================================
Effective: July 21, 2026
The short version: we collect what we need to get skincare to your door and, if you asked for it, send you a note now and then. We don't sell your information. Here are the details.
What we collect. When you place an order, we collect your name, email address, shipping and billing address, phone number, and what you bought. When you subscribe to emails, we collect your email address. When you write to us, we keep the conversation so we can pick up where we left off next time.
We also receive the ordinary things a website receives when you visit — IP address, browser and device type, the page that sent you here, and which pages you looked at.
What we don't collect. Your full card number never touches our systems. Payment details go straight to our payment processor, who handles them under their own security standards. We see the last four digits and whether the payment went through.
Cookies and tracking. We use cookies and similar technologies to keep your cart working, to understand how the site is being used, and to see whether our ads are reaching the right people. That last part means some information about your visit is shared with our advertising and analytics providers.
Under some state privacy laws, that kind of ad measurement counts as "sharing" or "targeted advertising," even though no money changes hands for your data. If you'd prefer we didn't, see "Your choices" below. You can also turn off cookies in your browser, though some parts of the store may not work as well.
Do Not Track. Some browsers can send a "Do Not Track" signal. There isn't an agreed standard yet for how a website should respond to it, so we don't currently act on it. We do honor opt-out preference signals where the law asks us to.
How we use it. To take your order, make it, ship it, and help you if something goes wrong along the way. To answer your questions. To send marketing emails if you've opted in. To understand what's working on the site and what isn't. To prevent fraud. And to meet the obligations the law places on us.
Who we share it with. The people who help us run things and need the information to do their part: our store platform, our payment processor, shipping carriers and fulfillment partners, our email provider, and our analytics and advertising providers. They can use it for that work and nothing else.
We'll also share information where the law requires it, or if the business is ever sold or merged.
We don't sell your information. Not for money, and not to data brokers. It isn't ours to trade.
Email. If you've subscribed, we'll send product news and offers. Every one has an unsubscribe link, and it takes effect right away. Emails about an order you've placed will still reach you, since those are part of getting your order to you.
Your choices. Write to info@luebyjeanseo.com and you can ask for a copy of what we hold about you, ask us to correct it or delete it, stop the marketing, or opt out of targeted advertising. We may need to confirm it's really you before we make a change. Either way, you'll get the same prices and the same service — asking never counts against you.
Kids. This store isn't intended for children under 13, and we don't knowingly collect anything from them. If you believe we have, let us know and we'll delete it.
How long we keep it. Order records stay with us as long as tax and accounting rules require. Marketing contacts stay until you unsubscribe or ask us to remove you.
Security. We've built this so that the most sensitive thing about your order — your payment information — never sits on our systems at all. Card details go directly to our payment processor, which is certified to PCI DSS Level 1, the highest level in the card industry's security standard. We never see or store your full card number.
Everything you send us, from browsing to checkout, travels over an encrypted connection. Access to customer records is limited to the people who need it to fill your order, and our administrative accounts are protected by two-factor authentication.
What we can't do is promise that any system is beyond reach — nobody can, and we'd rather tell you that plainly than write something that sounds better than it is. If a breach ever affects your information, we'll notify you as the law requires and tell you what happened.
Where your information lives. We work out of Arizona, in the United States. If you're ordering from somewhere else, your information travels here.
Changes. We may update this policy from time to time. The effective date above tells you when it last changed, and anything significant gets posted right here.
Contact: info@luebyjeanseo.com
---
