Privacy policy

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PRIVACY POLICY
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The short version: we collect what we need to fill your orders and improve the store, we don't sell your personal information, and you can ask us what we have or ask us to delete it anytime.

What we collect.
Order information: name, shipping and billing address, email, phone number, and payment details when you buy from us. Payments are processed by our payment providers (such as Shopify Payments, PayPal, Apple Pay, and similar) — we never see or store your full card number.
Account and subscription information: if you create an account or subscribe to a product, we keep the details needed to manage it.
Communications: emails and chat messages you send us, and your email address if you join our mailing list.
Reviews: if you leave a product review, the name and content you submit are displayed publicly through our review platform.
Browsing information: like nearly every online store, we use cookies and similar tools to keep your cart working, remember preferences, measure traffic, and understand how visitors use the site (for example, which pages are viewed and where visitors scroll). This may include analytics services such as Google Analytics and Microsoft Clarity, which collect usage data such as pages visited, device type, and general location. Session data helps us fix what's confusing and improve the store.

How we use it. To fill and ship your orders, provide customer service, send you emails you've asked for (you can unsubscribe with one click, always), prevent fraud, improve the site, and — if you've opted in — show you relevant ads on other platforms.

Who we share it with. Service providers who make the store run: our e-commerce platform (Shopify), shipping carriers, payment processors, email service, review platform, subscription manager, and analytics tools. Each receives only what it needs to do its job. We do not sell your personal information.

Your choices and rights. Depending on where you live (including California and the EU/UK), you may have the right to know what personal information we hold about you, correct it, delete it, or opt out of certain uses. To exercise any of these, email info@luebyjeanseo.com — we'll respond within the time your local law requires. You can also disable cookies in your browser, though parts of the store (like the cart) may stop working.

Email marketing. We only email you if you signed up, and every email has an unsubscribe link. 

Changes. If we update this policy, the new version will be posted here with a new effective date.
Effective date: July 4, 2026. 

Questions: info@luebyjeanseo.com